FAQs

We're so happy that you found our shop!

Welcome to our customer information center. Below you'll find answers to some of our most frequently asked questions.

If you don't see your question below, please send an email directly to whosmyheiferdigitals@gmail.com. Please note that we do not answer emails on weekends or after work hours. We are open  Mon-Fri  8am-4pm CST.

I recently placed an order on your website. How long until I receive it? Digital products will be available to download as soon as you place your order and payment is verified.

What is Who's My Heifer Digitals cancellation policy?  
We do not accept cancellation for our digital products, due to the digital/customized nature of the product, there are no refunds, returns, or exchanges.  All sales are final.

Do you take custom requests orders?
Yes, If you have an idea for an design you would like, we would love to hear it! You can send a picture of the design needed to our email whosmyheiferdigitals@gmail.com

Where is the store?
You have arrived! Who's My Heifer Digitals is an online store based out of Alabama. We currently do not have a physical retail location and we operate exclusively online.